Randall Polito

Leadership

Writing on organizational change, leadership, and recovery — drawn from two decades of guiding people and institutions through transitions that mattered.

Did You Read the Book?

You think you know the story. You're probably reading the wrong one.

Ask More Questions

Before you make any final statement, know what you're actually risking.

Contempt Without Investigation

You notice it when it's pointed at you. You ignore it when you're doing it.

Permission to Not Know

The lost art of asking for what you need.

Specificity Prevents Friction

"Take notes" and "take notes and send them to me" are not the same instruction.

Make the Choice

Leadership isn't about being right. It's about deciding anyway.

Participant, Not Owner

In most situations, you're not in control. You're a caretaker. And that's where your power actually is.

The Messenger You're Shooting

When you shoot the messenger, you lose the information. You lose the person. You stay stuck.

"We Don't Do That" — The Leadership Phrase That Kills Organizations

"We don't do that" is a leadership failure masquerading as an answer.

Task Mastery Isn't Leadership: Why Companies Promote the Wrong People

Being great at your job and being great at leading people are two different things.

Fear Kills Culture: Why Your Workplace Feels Like a Ghost Town

Fear is what turns workplaces into hollow places where people show up but aren't really there.

We're All Just People: Why Your Title Doesn't Matter in the Room

Strip away the org chart and we're all just people trying to figure it out.

The Consulting Trap (and How to Avoid It)

The moment you fall in love with your own solution, you stop serving the client.

When Partnership Beats Procurement

The most impactful initiatives weren't won through procurement—they were built through partnership.

The Adoption Gap: Why Good Software Fails in Healthcare

Software doesn't fail. People do.